We’ve missed your smile and can’t wait to reopen and welcome our patients back to our office. However, your health and safety is still our top priority.
Orthodontic treatment will look a little different for the time being. But we’re working hard to ensure you and our team can safely continue to build your smile.
We value our patients and their families. Our office will strive to continue providing quality care and the same concierge-level service you've come to expect from us, all in a safe environment. Thank you in advance for your patience and understanding as we navigate these challenging times.
We’ll be changing the way we schedule appointments to help maintain social distancing requirements. To make sure there are fewer people in the office at the same time, we’ll schedule fewer appointments throughout the day.
We understand that this may be an inconvenience, but we believe your health is worth it! We’re offering extended hours and additional days to make sure we’re able to see all of our patients safely.
We ask that you wait for your appointment from the safety of your car. When you arrive, park in one of the designated spots, and call us to let us know you’re here.
One of our team members will greet you at your car and have you fill out our COVID-19 Health Questionnaire and get you checked in for your appointment. They will then walk you into the office.
Whenever possible, patients should enter alone. After your appointment, a team member will walk you back to your car and answer any questions you may have.
We’ll take your temperature as soon as you enter our office. We’ll also ask you to complete a health screening questionnaire before starting your appointment.
If you answer “yes” to any question on the questionnaire, we’ll ask you to reschedule your appointment.
If you or your child is even mildly sick with a cold or fever, please stay home until you are recovered to avoid exposure to others.
We won’t allow more than one person in the office with young patients or patients with special needs or considerations.
Older patients should attend their appointments alone. We may ask parents to wait in the reception area instead of coming into the treatment area.
Our tooth brushing stations will be closed, so make sure your teeth are sparkling clean before you come.
Everyone entering the office should wear a mask or face covering.
We’ll have a hand sanitizing station set up at the door. Please use before entering.
We’ll have additional stations throughout the office for you to use as needed.
Please reschedule your appointment if anyone in your family is experiencing any of the following symptoms, or if you’ve come in contact with anyone who has tested positive for COVID-19.
If you don't feel comfortable coming into our office yet, you’re still welcome to visit us virtually.
We will continue to offer Virtual Visits for current patients and Virtual Consultations for new patients.
If you’re an observation or retainer check patient, please complete a virtual visit instead of scheduling an in-office appointment.
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